Shipping policy

📄 Shipping Policy — Chill Bros AC Parts LLC

Chill Bros AC Parts LLC
 Last Updated: December 05, 2025

We strive to provide fast, reliable shipping for all orders placed through https://chillbrosacparts.com/. This Shipping Policy explains how orders are processed, shipped, and delivered.

 

 

1. Order Processing

  • Orders are typically processed within 1–2 business days (excluding weekends and holidays).

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a confirmation email once your order is processed and shipped.

 

 

2. Shipping Methods & Delivery Times

We offer standard and expedited shipping options at checkout.

Shipping Method

Estimated Delivery

Notes

Standard Shipping

3–7 business days

Ground shipping via USPS

Expedited Shipping

1–3 business days

Next Day Air Saver via UPS 

Please note: Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

 

 

3. Shipping Charges

  • Shipping fees are calculated at checkout based on order size, weight, and destination.

  • Free shipping promotions (if applicable) are applied automatically at checkout.

  • Shipping fees are non-refundable, except if the item is damaged or incorrect.

 

 

4. International Shipping

Currently, we only ship within the United States.
 International orders are not accepted at this time.

 

 

5. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • You can track your package using the carrier’s website.

  • Please allow 24 hours after shipment for tracking updates to appear.

 

 

6. Shipping Issues

If your order is lost, delayed, or damaged in transit:

  1. Contact us immediately at Support@chillbrosacparts.com

  2. Include your order number and a description of the issue

  3. We will work with the carrier to resolve the problem

 

 

7. Address Accuracy

  • Please provide a complete and accurate shipping address.

  • We are not responsible for orders shipped to an incorrect address provided by the customer.

  • Address changes after the order has been processed may incur additional fees.

 

 

8. Signature Requirements

For high-value or sensitive orders, a signature may be required upon delivery.
 Failure to sign may result in a delivery delay or return to sender.

 

 

9. Contact Information

For any questions regarding shipping:

Chill Bros AC Parts LLC
 Email: Support@chillbrosacparts.com
 Website: https://chillbrosacparts.com/