Refund policy
Return Policy
We want you to be fully satisfied with your purchase. Our return policy is as follows:
-
Returns accepted within 30 days of the original purchase date.
-
Items must be in original condition, and with all original packaging or tags.
-
Please include your receipt or proof of purchase.
-
Returns Are by mail .
How do I return an item by mail?
For online orders:
-
Contact our support team at [Support@chillbrosacparts.com] to request a return authorization.
- Pack your item securely in the original packaging.
- Include a copy of your receipt.
- Use Label That is Provided.
When will I receive my refund?
Once your return is received and inspected, we will issue a refund to your original payment method within 5–7 business days.
Can I exchange an item instead of returning it?
Yes! If you’d prefer to exchange your item, contact us to check availability.
Exchanges follow the same timeline and conditions as returns.