Refund policy

Return Policy

We want you to be fully satisfied with your purchase. Our return policy is as follows:


  • Returns accepted within 30 days of the original purchase date.

  • Items must be  in original condition, and with all original packaging or tags.

  • Please include your receipt or proof of purchase.

  • Returns Are by mail .

     

 How do I return an item by mail?

For online orders:

  1. Contact our support team at [Support@chillbrosacparts.com] to request a return authorization.

  2. Pack your item securely in the original packaging.

  3. Include a copy of your receipt.

  4. Use Label That is Provided.


 When will I receive my refund?


Once your return is received and inspected, we will issue a refund to your original payment method within 5–7 business days.


Can I exchange an item instead of returning it?

Yes! If you’d prefer to exchange your item, contact us to check availability.

Exchanges follow the same timeline and conditions as returns.